Packaging and Shipping

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Packaging

Most of our plants are now grown in 7cm x 9cm pots to better handle shipping and transplanting. To prevent the soil from spilling in some pots, we lay slightly moistened spagnum moss on top.

 

Shipping

See our FAQ, "When will my order be shipped?".

*** We connect to the USPS and Canada Post shipping rate servers on-line to use live, current shipping rates. ***

Check your shipment when it arrives and put the pots in a cool, shaded, protected area. Transplant to the garden with a minimum of root disturbance, water in well and provide some shading if the weather is warm. Minimum plant order is $60 plus shipping and taxes. We ship mostly in the spring (April/May) and fall (September). NOTE: In case of shipping damage, please contact us immediately.

 

Canada

Prices for Canadian orders are in Canadian funds, payable by cheque, money order, VISA or MasterCard. The minimum SUB-TOTAL order is $60. Shipping charges are calculated by Canada Post. Refer to the following postal code table for estimated shipping rates. For delivery in Canada we only use XPress Post (3 day) and Expedited Parcel (2 day, for customers close to us).

Minimum SUB-TOTAL order = $60

The following table is not accurate; it is intended to give you a rough estimate of shipping charges.
Postal Code XPress Post - 3 days
B,C,E,G,H,J  17% of SUB-TOTAL
K,L,M,N,P  32% of SUB-TOTAL
A,R,S,T,V  41% of SUB-TOTAL

 
USA

Prices for U.S. orders are in U.S. funds, payable by cheque, money order, VISA or MasterCard. Minimum SUB-TOTAL order = $60.

Shipping charges are calculated by USPS, plus a $15 fee for the phytosanitary certificate

 

Claims

Claims of damage to your plants must be submitted within 7 days of receipt for replacement or refund to be issued - limited to the value of the plants claimed. We do not offer warranty on plants when subsequent planting and care produces unsatisfactory results. 

 

Order By Fax or Mail

We no longer offer a printable order form. We have provided the ability for you to assemble your order on our web site and complete checkout WITHOUT PROVIDING CREDIT CARD INFORMATION. To do this, choose the Payment Method Phone/Fax/Mail/Money order/Cheque. Then you can pay off-line in the method you prefer. The main benefit of completing your order online is the correct calculation of order total, shipping and taxes.

We accept payment by cheque, money order, VISA, MasterCard or American Express.

Orders are not processed until payment is received.

 

Download our Catalogue in PDF Format

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