We live 20 minutes from Calais, Maine so we transport the plants across the US/Canada border ourselves - this saves time and money for everyone. These shipments happen on either a Monday or Tuesday to ensure delivery by Friday.
All orders shipped to the United States are inspected by the federal Canadian Food Inspection Agency (CFIA) to make sure they are free of noxious pests and diseases. This involves submitting lists of the plants and their destinations to the CFIA about a week ahead of shipping, sometimes treating them (depending on the receiving State's regulations), as well as a physical inspection by the CFIA. It's a bit of a chore so we usually ship the USA orders in batches.
"A Phytosanitary Certificate is an official document issued by the plant protection organization of the exporting country to the plant protection organization of the importing country. It certifies that the plants or plant products covered by the certificate have been inspected according to appropriate procedures and are considered to be free from quarantine pests and that they are considered to conform with the current phytosanitary regulations of the importing country. The Phytosanitary Certificate facilitates trade but it is not a trade document." ~ CFIA
We file paperwork with the border a day ahead of crossing so they know what is coming (lots of varieties for them to crosscheck on endangered and invasive lists… it's not like it's a load of 100 apple trees - there are 650 varieties they have to sift through!). At the border the boxes may be inspected, and then we carry on to the USPS office.
We now use USPS shipping software to pay for and print shipping labels in advance of delivering your boxes to the USPS. Our software then automatically sends you an email with the tracking number, even before it is shipped.