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Packaging and Shipping

Packaging

Most of our plants are now grown in 7cm x 9cm pots to better handle shipping and transplanting. To prevent the soil from spilling in some pots, we lay slightly moistened spagnum moss on top.

 

Shipping

Check your shipment when it arrives and put the pots in a cool, shaded, protected area. Transplant to the garden with a minimum of root disturbance, water in well and provide some shading if the weather is warm. Minimum plant order is $60 plus shipping and taxes. We ship mostly in the spring (April/May) and fall (September). NOTE: In case of shipping damage, please contact us immediately.

 

Canada

Prices for Canadian orders are in Canadian funds, payable by cheque, money order, VISA,  MasterCard or American Express. The minimum plant order is $50. Shipping charges are a percentage of the plant order. Refer to the following postal code table for shipping rates. For delivery in Canada we use X-Press Post.

Minimum SUB-TOTAL order = $60
Postal CodeXPress Post - 3 days
G,H,J,K,L,M,N,P 18% of SUB-TOTAL
*Minimum charge: $18 per order 
B,C,E,R,S 30% of SUB-TOTAL
*Minimum charge: $30 per order
A,T,V 38% of SUB-TOTAL
*Minimum charge: $38 per order

 
USA

Prices for U.S. orders are in U.S. funds, payable by cheque, money order, VISA or MasterCard. The minimum plant order is $50. Shipping charges are  29% of the plant order, with a minimum charge of $29, plus a $15 fee for the phytosanitary certificate. 

 

Claims

Claims of damage to your plants must be submitted within 7 days of receipt for replacement or refund to be issued - limited to the value of the plants claimed. We do not offer warranty on plants when subsequent planting and care produces unsatisfactory results. 

 

Order By Fax or Mail

If you would prefer to fill in your order by hand, print this order form.    (510Kb pdf)

We accept payment by cheque, money order, VISA, MasterCard and American Express.

We make it easy for you to fax or mail your order in. Use our electronic shopping cart to compile your order and make all the correct tax and shipping calculations. Then just select the Phone/Fax option in our secure checkout procedure.

When you select the Phone/Fax option, the information you enter in the checkout procedure is collected, but you DO NOT have to submit any credit card info. You must then print out the order summary for your own records. You must then FAX or PHONE your credit card information to us to place your order. 

If you do not send your credit card info, your order will NOT be processed.

 

Print A Copy Of Our Catalogue.

If you would like a printed copy of our mail-order catalogue, but don't want to wait for the post, you can print the pdf version using the three links below.

Note that it is set up to print double-sided on a letter size (8-1/2 x 11 inch) page in landscape orientation, with 0.25-inch margins. You can set the page margin by clicking on the "File" menu and selecting "Page Setup."

The catalogue is in 3 files to help you print correctly.

  • The cover page, 2012_wrightmanalpines_catalog_cover.pdf, is a 2-page file (full colour) to be printed on both sides of one sheet of paper. 

  • To print the content pages, start with the second file (B&W), called 2012_wrightmanalpines_catalog_part1.pdf, containing half the pages in the catalogue. 

  • The third file,  2012_wrightmanalpines_catalog_part2.pdf, contains the other side (B&W) of the first set of pages. 

  • Print one complete file, then flip the pages over and put the printed pages back in your printer, and print the other file. This will produce the catalogue with the correct page positioning so you can just fold it in the middle and read it like a book.

  2012_wrightmanalpines_catalog_cover.pdf    (1.6 Mb)
 
  2012_wrightmanalpines_catalog_part1.pdf    (0.5 Mb)
 
  2012_wrightmanalpines_catalog_part2.pdf    (0.6 Mb)